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Patient Navigator- Psychiatry, Substance Abuse

Org Marketing Statement

Today, Jefferson Health and its network of hospitals and physician practices serve patients throughout the Delaware Valley. We have a robust network of 18 hospitals, 3500 physicians, 9600 nurses, 3,876 licensed beds, and physician practices throughout the counties of:

• Bucks
• Camden
• Gloucester
• Montgomery
• Philadelphia

We are Philadelphia's second largest employer, and nationally ranked by US News & World Report in seven specialties including #2 Ophthalmology (Wills Eye), #9 Rehabilitation (MossRehab), #10 in Orthopedics (Rothman Orthopaedics at Jefferson Health, Philadelphia Hand to Shoulder Center, 3B Orthopedics, the Abington Orthopedic & Spine). Whether you're in the city or the suburbs, Jefferson Health provides the exceptional care you expect - close to home or work - through our broad family of primary care physicians and specialists. Jefferson Health is home to nationally ranked experts who provide a personalized care plan for you. Sidney Kimmel Cancer Center - Jefferson Health is one of only 70 NCI-designated cancer centers in the country. With more than 30,000 employees, we are the largest health system in the Philadelphia region by total licensed beds. And our work to improve lives is never done.

In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.

Department Marketing Statement

Culture

We are a creative and collaborative team dedicated to outstanding professional work on behalf of our patients. Our goal is to meet our patients' needs and help them advocate for themselves and their family members. We believe our place in the community is as a healer, an activist, and a trusted friend. We perform our duties with empathy and compassion as we serve the needs of the underserved population of North Philadelphia. While we do have an academic component to our work, we strive to be community doctors who take pride in serving others. Join us...make a difference.

Responsibilities

Job Summary

The Patient Navigator position, under the direction of the Lead Patient Navigator, is responsible for the care coordination to future, current, and past patients referred to the Center of Excellence for Opioid Use Disorder. Facilitates engagement and reengagement in substance use disorder treatment and aids in coordinating appointments or services for additional medical, behavioral, and social needs. In addition, the patient navigator would maintain a clinical caseload of patients and accurately input patient data into an electronic tracking system.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

• Communicates with referral sources (i.e., hospitals, inpatient rehab, or IOP programs) and assists with scheduling admission/intake appointments for medication for opioid use disorder.

• Assess the physical, behavioral, or social health needs and barriers through semi-structured interviews and outreach efforts.

• Assist patients in obtaining services or appointments to meet those physical, behavioral, or social health needs.

• Assess patient engagement in medication for opioid use disorder treatment and help to retain patients in treatment

• Keep current local, state, and federal regulations regarding confidentiality of patient information. Maintain clinical records that are in compliance with regulatory guidelines.

• Maintain accurate record keeping of patient care, progress, and concerns by completing clinical documentation in a timely manner.

• Accurately collect and input patient data into an electronic tracking system.

• Collaborate on shared cases with other clinicians on the treatment team, including the Medical staff, Counselors, Recovery Specialist, and Supervisors.

Qualifications

Competencies (Knowledge, Skills, and Abilities Required):

Strong communication skills (oral and written)

Multitasking and time management skills

Organizational skills
Attention to detail
Strong data management skills
Ability to work both in independent and collaborative environments

Manager - Please list required competencies for this job

Minimum Education and Experience Requirements:

Education:

Bachelor's Degree in psychology, social work, or another human services field required. Master's Degree is preferred.

AND

Experience:

At least 1 year of experience working in a behavioral health or medical health care organization with a focus/concentration on substance use disorders (particularly opioid use disorders).

Conditions of Employment

Since this position will require the selected candidate to engage in regular contact with children in the form of care, guidance, supervision or training, you will be required to meet the requirements of the Child Protective Services Act, including the Pennsylvania State Police criminal background check, the Pennsylvania Department of Welfare child abuse criminal background clearance, and an FBI finger print based federal criminal records check. The selected candidate will not be allowed to commence working until all three (3) are completed satisfactorily.

Closing Statement

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.

Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.

Jefferson's mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put PeopleFirst, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.